Adam Stone posted on Jul 11, 2017 We are currently experience a partial outage of the voicemail system. Users cannot currently retrieve messages. The ability to leave a message is not impacted. We expect resolution before 2pm today. … [Read more...] about Voicemail outage July 11 2017 AM
Berkeley Lab IT News Archive
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Emails Sent in Error to ALS Staff
Adam Stone posted on Jul 10, 2017 Earlier today, an automated email was sent in error to multiple ALS staff indicating that their appointment at the Laboratory was ending. This email was the result of a software error which has now been corrected. We apologize for this problem. If you … [Read more...] about Emails Sent in Error to ALS Staff
TREX Will Require VPN for Offsite Access Starting June 29 2017.
By Mark Dedlow on 2017-06-08T02:29:57Z As part of the Laboratory’s ongoing efforts to improve cyber security, TREX will require VPN for off site access beginning June 29th 2017. Users can get more information about VPN installation at https://go.lbl.gov/vpn and get assistance at … [Read more...] about TREX Will Require VPN for Offsite Access Starting June 29 2017.
Creative Services Joins IT
By Adam Stone on 2017-05-18T20:07:04Z As part of the broader transformation of Public Affairs into Strategic Communications, IT is pleased to welcome the staff of Creative Services to the Division. We look forward to deeper integration between our teams in the coming months. All of CSO's … [Read more...] about Creative Services Joins IT
[Completed] Indico upgrade on conferences.lbl.gov
Derrick Johnson posted on May 15, 2017 The Indico software on https://conferences.lbl.gov has been upgraded from v1.2 to v1.2.2rc1 to fix security vulnerabilities. … [Read more...] about [Completed] Indico upgrade on conferences.lbl.gov
Substantially Resolved – Power Outage Impacting System 2017 May 9
Adam Stone posted on May 09, 2017 May 10 9:30AM All user-facing systems except for scientific unix/scientific clusters are believed to be fully available. May 10 8:24AM Restoration activities are ongoing. Some business systems which were restored need to be taken down to address a hardware … [Read more...] about Substantially Resolved – Power Outage Impacting System 2017 May 9
[On Going] Windows Update Failure – MS17-010
Luis Enrique Corrales posted on Apr 20, 2017 Some Lab users are experiencing problems with Windows Updates. We are currently working to fix the problem and prevent anyone from being isolated due to the MS17-010 security patch. Please let the Help Desk know if you are experiencing any problems … [Read more...] about [On Going] Windows Update Failure – MS17-010
Berkeley Lab, Google Host Multi-vendor Interoperability Demo of FAUCET SDN Software
By Nina Lucido on 2017-04-13T19:19:16Z In a real-time demonstration, seven vendors of network equipment came together to successfully test the interoperability of FAUCET, an open-source SDN (software-defined networking) controller. The March 30 event was sponsored by Google, LBLnet (Lawrence … [Read more...] about Berkeley Lab, Google Host Multi-vendor Interoperability Demo of FAUCET SDN Software
[Resolved] Unscheduled Telephony Outage March 13 beginning at 8AM
Adam Stone posted on Mar 07, 2017 Telephone Services will be performing upgrades to the parts of the Laboratory's telephone and voicemail systems on Saturday, March 11. The following services will be affected. Between 9:00 am - 11:00 am : Voice mail for all Lab staff will be unavailable. … [Read more...] about [Resolved] Unscheduled Telephony Outage March 13 beginning at 8AM
Zoom Zoom Zoom By The Numbers
By Adam Stone on 2017-03-10T19:28:17Z Zoom became our supported video conferencing tool about 18 months ago. Everyone at the Laboratory can be automatically provisioned for an account. Zoom provides both audio conferencing (including by regular old telephone dialin) and clear sharp video … [Read more...] about Zoom Zoom Zoom By The Numbers
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