Workstation Support provides user and endpoint support to all Berkeley Lab staff. Ranging from desktops, laptops, mobile devices, servers, network access, printer connectivity, remote connectivity, email, antivirus software, data backup, and archiving. Support for both Windows and Macintosh operating systems is available.
IT Help Desk
The IT Help Desk provides technical computer support for Berkeley Lab.
- Chat with IT Mon – Fri, 8am – 5pm PT. Click the chat icon
in the bottom right or navigate to go.lbl.gov/itchat » - Send an email to help@lbl.gov »
- Submit a ticket at help.lbl.gov »
- Call (510) 486-4357 (xHELP).
- Check IT Status for downtime messages.
- View IT FAQ documentation.
- Learn more about IT Groups