By Tammera E Campbell on 2018-12-04T20:44:11Z Apple recently announced that there are a limited number of 13-inch MacBook Pro (non-Touch Bar) laptops from 2017 and 2018 that have defective 128GB or 256GB solid-state drives. Apple suggests that to avoid data loss, these drives be replaced as … [Read more...] about Apple 13-inch MacBook Pro Solid-State Drive Recall
macOS Mojave Currently Blocked
By Tammera E Campbell on 2018-12-01T01:27:05Z Operations computers are managed by the IT Workstation Support Group under the Operations Desktop Support (ODS) program. At this time Operations Mac users cannot install the latest macOS, Mojave. We are currently blocking this macOS until we can … [Read more...] about macOS Mojave Currently Blocked
PC Gamers Use 75 Billion Kilowatt Hours
By Tammera E Campbell on 2018-11-30T19:44:43Z Why would this article be featured in IT Spotlight? The Green Gaming Project was a collaboration between Science and IT. Evan Mills and Norm Bourassa, senior scientists from the Building Technology and Urban Systems Division, worked together with a … [Read more...] about PC Gamers Use 75 Billion Kilowatt Hours
Endless Reboot Loop Due to macOS High Sierra Update
By Jennifer Brown on 2018-11-29T20:30:10Z Problem The IT User Support Group has had several calls from customers this morning regarding the endless reboot loop of their system after installing the latest High Sierra macOS update. Error message is, “The path … [Read more...] about Endless Reboot Loop Due to macOS High Sierra Update
Help IT Automate Your Asset Inventory
By Tammera E Campbell on 2018-09-12T23:30:18Z This year a pilot program between IT and Berkeley Lab Property Management used BigFix in the Lab’s Wall-to-Wall inventory campaign to certify the existence of a DOE tagged asset. Any DOE-barcoded system running BigFix and present on the LBL network … [Read more...] about Help IT Automate Your Asset Inventory
CCleaner Hacked
By Tammera E Campbell on 2018-04-16T21:02:57Z Problem Some CCleaner installers were found to have third party malware embedded. Though CCleaner fixed their installers quickly, some of users downloaded and unknowingly installed malware. A project in IT User Support was initiated to identify these … [Read more...] about CCleaner Hacked
32-bit Applications Being Phased Out for Next Major Release of macOS
By Tammera E Campbell on 2018-04-12T19:23:28Z Apple announced last year that they are beginning to phase out support for 32-bit applications for macOS. Beginning in January 2018, the Mac app store will no longer accept any 32-bit apps. Starting with macOS High Sierra 10.13.4, Apple will begin … [Read more...] about 32-bit Applications Being Phased Out for Next Major Release of macOS
Purchase a Computer Made Easy
By Tammera E Campbell on 2018-03-30T20:33:52Z The IT User Support Group now offers an easy and convenient way to order a computer, new or repurpose (used, hardware at no charge). We provide the lowest-cost, and highest-quality services available, based on standardized hardware and software … [Read more...] about Purchase a Computer Made Easy
How to Update Windows 10
By Tammera E Campbell on 2018-03-27T00:39:06Z Microsoft has entirely changed their approach to updating Windows 10. Now they are releasing major builds twice a year which are much larger downloads that require longer install times with a REBOOT. Each build will have an end of lifecycle and … [Read more...] about How to Update Windows 10
Lenovo Recalls ThinkPad X1 Carbon Laptops
By Tammera E Campbell on 2018-02-06T21:46:38Z Lenovo has issued a recall on ThinkPad X1 Carbon 5th Generation laptops (Machine Types: 20HQ, 20HR, 20K3, 20K4) sold before Nov 1, 2017. Lenovo has determined that a limited number of such laptops may have an unfastened screw that could damage … [Read more...] about Lenovo Recalls ThinkPad X1 Carbon Laptops
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