By Tammera E Campbell on 2018-03-30T20:33:52Z The IT User Support Group now offers an easy and convenient way to order a computer, new or repurpose (used, hardware at no charge). We provide the lowest-cost, and highest-quality services available, based on standardized hardware and software … [Read more...] about Purchase a Computer Made Easy
Support Services
How to Update Windows 10
By Tammera E Campbell on 2018-03-27T00:39:06Z Microsoft has entirely changed their approach to updating Windows 10. Now they are releasing major builds twice a year which are much larger downloads that require longer install times with a REBOOT. Each build will have an end of lifecycle and … [Read more...] about How to Update Windows 10
Lenovo Recalls ThinkPad X1 Carbon Laptops
By Tammera E Campbell on 2018-02-06T21:46:38Z Lenovo has issued a recall on ThinkPad X1 Carbon 5th Generation laptops (Machine Types: 20HQ, 20HR, 20K3, 20K4) sold before Nov 1, 2017. Lenovo has determined that a limited number of such laptops may have an unfastened screw that could damage … [Read more...] about Lenovo Recalls ThinkPad X1 Carbon Laptops
32-bit Applications Being Phased Out for Next Major Release of macOS
Tammera E Campbell posted on Feb 05, 2018 Apple announced last year that they are beginning to phase out support for 32-bit applications for macOS. Beginning in January 2018, the Mac app store will no longer accept any 32-bit apps. Starting with macOS High Sierra 10.13.4, Apple will begin … [Read more...] about 32-bit Applications Being Phased Out for Next Major Release of macOS
Protect your Lab Identity with Multi Factor Authentication
Tammera E Campbell posted on Jan 24, 2018 We’ve all heard the stories about major data breaches at some of the largest online businesses. 3 billion Yahoo customers had their usernames and passwords compromised leaving those users vulnerable to hackers. Target was breached in 2013, exposing … [Read more...] about Protect your Lab Identity with Multi Factor Authentication
Why Use a Password Manager Like LastPass?
By Tammera E Campbell on 2018-01-10T16:25:47Z Generating, remembering and maintaining unique passwords is challenging and nearly impossible today. As the number of mandatory passwords, password length, and password complexity increases, it becomes harder to remember them without relying on … [Read more...] about Why Use a Password Manager Like LastPass?
MacKeeper Introduces More Problems Than It Is Worth
By Tammera E Campbell on 2017-12-19T19:59:49Z MacKeeper is a well-known utility suite for macOS, which is typically installed by users looking to improve the performance of their system. MacKeeper is known to use aggressive marketing techniques, and has a very poor track record in terms of … [Read more...] about MacKeeper Introduces More Problems Than It Is Worth
High Sierra – Upgrade or Not to Upgrade
By Tammera E Campbell on 2017-12-19T19:59:34Z IT always cautions users to never upgrade your operating system until you do the following: Ensure you have a full backup of your system just in case you need to roll back Ensure all your current versions of software and peripherals are … [Read more...] about High Sierra – Upgrade or Not to Upgrade
How Berkeley Lab BigFix Can Help You
Tammera E Campbell posted on Dec 01, 2017 Do you want to: Increase your computer security, and reduce the effort needed to keep it that way? Inventory and report potential computer software and hardware issues? Help find and track your computer assets? BigFix can help! In fact, … [Read more...] about How Berkeley Lab BigFix Can Help You
Apple MacOS High Sierra Security Bug
By Tammera E Campbell on 2017-11-30T18:11:40Z Problem As reported yesterday, there's a major security flaw in Apple's newest operating system, High Sierra. The bug allows anyone to gain complete administrative access to the computer when using “root” as the username with a blank password. … [Read more...] about Apple MacOS High Sierra Security Bug
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