By Tammera E Campbell on 2017-10-19T23:06:01Z Cyber Security recently changed Berkeley Lab Identity password requirements. The changes included: Your passphrase must be at least 14 characters Your passphrase must pass a strength check that disallows repeated / sequential characters, … [Read more...] about Password Requirements Have Changed
Support Services
Windows 10 Patch Causes Computer Boot Failure
By Tammera E Campbell on 2017-10-18T19:22:04Z Problem Microsoft recently announced that Windows devices may fail to boot after installing Windows 10 Updates that were released on October 10 2017. This is the result of a problem on Microsoft's end in publishing the updates with IDs KB4041676 and … [Read more...] about Windows 10 Patch Causes Computer Boot Failure
Windows CBS Log File Eating Up Disk Space
Tammera E Campbell posted on Oct 04, 2017 Problem There is a known Windows 7 log file compression bug. As a result of this bug log files replicate and grow filling up your hard drive effecting system performance and slowdown. Microsoft has known about the bug, but has not provided an official … [Read more...] about Windows CBS Log File Eating Up Disk Space
Power Outage and IT Outage Aug 18-21
Adam Stone posted on Aug 15, 2017 Maintenance to LBL power systems impacting Building 50 will take place over the weekend of Aug 19-20. The following systems are expected to be operational: Login / LDAP / Directory Serviceswww.lbl.gov, today.lbl.gov, newscenter.lbl.govEmail … [Read more...] about Power Outage and IT Outage Aug 18-21
Voicemail outage July 11 2017 AM
Adam Stone posted on Jul 11, 2017 We are currently experience a partial outage of the voicemail system. Users cannot currently retrieve messages. The ability to leave a message is not impacted. We expect resolution before 2pm today. … [Read more...] about Voicemail outage July 11 2017 AM
Emails Sent in Error to ALS Staff
Adam Stone posted on Jul 10, 2017 Earlier today, an automated email was sent in error to multiple ALS staff indicating that their appointment at the Laboratory was ending. This email was the result of a software error which has now been corrected. We apologize for this problem. If you … [Read more...] about Emails Sent in Error to ALS Staff
Substantially Resolved – Power Outage Impacting System 2017 May 9
Adam Stone posted on May 09, 2017 May 10 9:30AM All user-facing systems except for scientific unix/scientific clusters are believed to be fully available. May 10 8:24AM Restoration activities are ongoing. Some business systems which were restored need to be taken down to address a hardware … [Read more...] about Substantially Resolved – Power Outage Impacting System 2017 May 9
[On Going] Windows Update Failure – MS17-010
Luis Enrique Corrales posted on Apr 20, 2017 Some Lab users are experiencing problems with Windows Updates. We are currently working to fix the problem and prevent anyone from being isolated due to the MS17-010 security patch. Please let the Help Desk know if you are experiencing any problems … [Read more...] about [On Going] Windows Update Failure – MS17-010
software.lbl.gov ongoing issue
Carlos A Lopez posted on Oct 20, 2016 When accessing software.lbl.gov from off-site or LBNL-Visitor wireless you might encounter an error page or apache test page. Please be advised that issue will be resolved by Monday, 10/24/2016 in the meantime please access the page using VPN … [Read more...] about software.lbl.gov ongoing issue
Unscheduled Datacenter and HPC Outage
Adam Stone posted on Oct 05, 2016 Routine fire protection work led to an unscheduled major data center outage at approximately 11:45AM today Wed Oct 5. It will take a substantial amount of time to recover HPC systems. Return to service time not currently known. … [Read more...] about Unscheduled Datacenter and HPC Outage
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